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Please find below (and attached) the FirstClass 10.0 Release Announcement.
Download links are also included below.
Regards,
________________________________
Joey Lee
Product Manager, FirstClass Division
Open Text Corporation
Unified Communications: 905.762.6064
Title: Open Text FirstClass 10.0 Release Announcement
Bulletin Number: 217
Version: 1.0
Date: October 14, 2009
Audience
This Product Bulletin is intended for distribution to the Communications Solutions Group's installed base Administrators, Customer Support Center team, Business Development Center team, Account Managers, and Channel Partners.
Description
This is an announcement of the general availability (GA) of FirstClass 10.0 for Windows, OS X, and Linux platforms.
The new product versions are:
Availability
FirstClass 10.0 server components are available to customers, who have a valid maintenance and support contract, for immediate download from the FirstClass online server FCOL (fc.firstclass.com).
To renew or purchase your M&S contract, please contact your regional Sales Support Center listed at the end of this bulletin.
Windows server New Install
Mac OS X server New Install
Linux server New Install
Please ensure that you have your server specific FirstClass 10 license, and review the FirstClass 10.0 Release Notes, ReadMe First! text, and instructions accompanying the installer thoroughly before proceeding with the upgrade.
New Product Features and Enhancements
1. FirstClass Server
Platforms
FirstClass Server and FirstClass Internet Services now require 64-bit machines. In addition, more memory may be necessary and the network store will be significantly larger.
For Windows machines, Windows 2008 64-bit and Windows 2003 64-bit are supported. FirstClass Server no longer runs on Windows 2003 32-bit or Windows 2000.
Administrator’s Desktop
When you run the FirstClass 10 upgrade, you will notice the following changes:
Backwards Compatibility Changes
A full review of backwards compatibility has been done and here are the major changes:
Time Zones
New locales have been added to the time zone system and all time zone rules have been updated to revision 2009b of the Olsen time zone database.
Groups
We now recognize Owner as the person in charge of the container, so there’s no need to list individual names when setting permissions for the owner of the container, you can simply type “Owner”.
 Directory
You can now open conferences directly from the Directory.
Search
Searches are now performed by indexing and categorized by places (containers) in the upper pane and documents and messages in the lower pane. This improves the speed and accuracy of searches.
The first audit primes the index for searching by opening each document in the system and processing it. Expect your first audit to take much more time than usual. Once the index is primed, the state of the index is written each evening to a new subfolder in the FCNS called “index”.
In the event of a server crash prior to the latest copy being written or if the index file becomes corrupted the next audit will bring the index up to date. If you request a shutdown, indexing will be aborted if it isn’t already complete. When the index has been fully loaded from the disk, a notification is displayed on the server console.
The server sends the results to the client pre-sorted by the relevancy score. Although the client default sort is by Last Modified, you can use Change View Properties to remove sorting, grouping, and reverse sort options to see the results in relevancy-scored order.
FirstClass Scripting
Index diagnostic commands are now available to all users with the Monitor Server privilege.
The SETEXPORTFILTERS command has been expanded to reduce the number of steps needed to produce an import script. For example, instead of editing the returned import script to add the starting path, you can now specify the path in the initial message. The syntax is as follows:
Syntax: SETEXPORTFILTERS VERSION CURRENT
Will only export current version. (Default)
Syntax: SETEXPORTFILTERS VERSION ALL
Will export all versions, including back versions.
A new MODIFIED option has been added to filter based on the modified date.
Syntax: SETEXPORTFILTERS MODIFIED BEFORE yyyy/mm/yy hh:mm:ss +d
Show everything before the specified date and time.
Syntax: SETEXPORTFILTERS MODIFIED AFTER yyyy/mm/yy hh:mm:ss +d
Show everything after the specified date and time
Syntax: SETEXPORTFILTERS MODIFIED BEFORE yyyy/mm/yy hh:mm:ss MODIFIED AFTER yyyy/mm/yy hh:mm:ss +d
Show everything between the specified dates and times
The command has been modified to allow the administrator to set just one option if desired and not have to set all the options.
Syntax: SETEXPORTOPTIONS
ATTACH <AttachmentName>
EXTENSION <ExtOfAttachments>
TARGET <BaseObjDesc>
Audit Summary
The audit now counts the number Peer Registered users and the number of newly indexed items. An example follows.
Archive accounts: 10
Users with a Voice DN: 144
Number of users expired: 45
Regular users: 572 Remote users: 7087
Peer registered accounts: 1
Archive accounts: 12
Users with a Voice DN: 455
Number of newly indexed items: 173
Number of items in index: 4239794
23 Blogs 68 Posts.
7 Communities 7 Items.
0 Documents 0 Messages 0 Files 93127 Events
Sorted 395 of 118104 containers found.
Skipped 50 read-only containers.
Repaired 1 of 2 problems found.
5 errors found.
Index information is processed in bulk to speed up the audit process. In addition, you can now run multiple audits at once, and FirstClass forces persistent connections to log off prior to auditing accounts.
The audit reports inconsistencies between the audit and the index. In addition, diagnostic reports now reflect a new diagnostic check that determines if the Directory is balanced.
Performance Improvements
There have been multiple enhancements to performance and infrastructure to increase speed and streamline processing.
The gateway session for the Archive Server now runs as a “hot” task which gives it priority. If there is a backlog or heavy traffic this will allow the Archive Server gateway to better keep up with message traffic.
Server Monitor
The Server monitor now has a new per- account, progress bar and the Server Remote Console now displays in a monospaced font.
 Adoption Metrics
A new file, “adoption.csv”, located in the FCNS > stats.dir folder, has been added that records data gathered from the server. It’s purpose is to determine how well the system is being adopted by the user base. The file is updated on the hour with the totals reset at midnight or at server start up, and is reported every midnight as well as at server start up and shut down. In addition, the file is also updated at server shutdown, but the Date column is then marked with an asterisk. This file is XML formatted.
License Updates
License files are now delivered through the Update Server by the local FirstClass Update Service. The FirstClass 10.0 server license can be applied by selecting the update in the list and clicking “Apply Update”.
Changes to Forms
Note: New fields won’t be visible until the FirstClass 10 client has been installed.
2. Internet Services (IS)
64-bit Support
FirstClass 10 provides a 64-bit version of Internet Services. This new version has access to more memory and delivers higher performance and higher concurrency. Unlike previous versions, it is also multi-processor aware allowing IS to take advantage of the better performing multi-core servers
Security
Validation Key support has been added to blog templates to provide a defense against cross-site request forgery attacks, provided the browser manufacturer has implemented their cross-site scripting (XSS) defenses correctly.
WebDAV support
This allows the editing within FirstClass 10 of non FirstClass documents like Microsoft Office documents (Word, Excel, PowerPoint). This function is platform agnostic and will map to your FirstClass desktop anywhere in the world. Users will be able to edit a document and then save it. You will no longer need to save the document and reload it again into FirstClass. This is set up using a Windows based plug-in that users install. On Windows and Macs users can map their drive to IS and then authenticate it. Containers can be set to allow or not allow WebDAV access.
SMTP Submission Port support
The SMTP submission port feature is now supporting the port (587) for clients to connect on to submit messages. Once connected they’ll need to supply login credentials, and IS will clean up their RFC-822 headers for them.
Contact Information
Sales
To purchase a FirstClass product or user licenses, please contact our Sales Department or your local FirstClass reseller.
North America and South America
email: sales@firstclass.com
phone: 888.808.0388
Nordic and Baltic Regions
email: sales@opentext.se
phone: +46.18.68.1600
UK, Europe, Middle East, Africa, Australia, and Asia
email: international@firstclass.com
phone: +44.1494.679700
Sales Support
To renew or purchase your M&S contract, contact your regional Sales Support center.
North America
For Canada, Southwestern US (AK, AZ, CA, CO, NM, OR, TX, WA), Mexico, South America, Japan
email: cyack@opentext.com
phone: 905.762.6472
For the rest of North America
email: debra@firstclass.com
phone: 905.762.6347 or 888.588.3444 ext 5
Nordic and Baltic Regions
email: sales@opentext.se
phone: +46.(0)18.68.1600
UK, Europe, Middle East, Africa, South America, Australia, and Asia
Contact your local FirstClass reseller
or
phone: +353.61.467424
Customer Support
Site administrators should contact their regional customer support center, if technical assistance is required.
North America
email: support@firstclass.com
Nordic and Baltic Regions
email: support@opentext.se
United Kingdom
email: intl_fcsupport@opentext.com
phone: +0800.9.808.808
Europe, Middle East, Africa, South America, Australia, and Asia
email: intl_fcsupport@opentext.com
phone: +44.1494.679749
FirstClass, Open Text and the associated logos used herein are trademarks of Open Text Corporation and/or its subsidiary used under license. All other trademarks are the property of their respective owners.
End of Bulletin
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