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Title: Open Text FirstClass 11.0 Online Help Release Announcement
Bulletin Number: 241
Version: 1.0
Date: January 31, 2011
Audience
This Product Bulletin is intended for distribution to FirstClass Division's installed base Administrators, Customer Support Center team, Business Development Center team, Account Managers, and Channel Partners.
Description
This is an announcement of the general availability (GA) of the US English language version of FirstClass 11.0 Online Help for Windows and Mac OS X platforms. A release for the Linux platform will be made available shortly.
The new product versions are:
Availability
FirstClass 11.0 Online Help upgrade installers are available now to existing customers who have a valid maintenance and support contract. FirstClass Update Services will automatically download these to your server. If your server’s Update Services schedule is turned off, you may manually initiate an Update Services request to receive the update.
FirstClass 11.0 Online Help upgrade installers, and FirstClass 11.0 for new installs (inclusive of the 11.0 Online Help), will become available in the upcoming weeks for download from FCOL in the following locations:
Windows
Conferences/Downloads/FirstClass 11 Product Updates/FC11 Windows Server Updates/
Mac OS X
Conferences/Downloads/FirstClass 11 Product Updates/FC11 OS X Server Updates/
Linux
Conferences/Downloads/FirstClass 11 Product Updates/FC11 Linux Server Updates/
Please ensure that you have your server specific FirstClass 11 licenses, and review the FirstClass 11.0 ReadMe First! text, and instructions accompanying the installer thoroughly before proceeding with the upgrade.
To renew or purchase your M&S contract, please contact your regional Sales Support Center listed at the end of this bulletin.
Contact Information
Sales
To purchase a FirstClass product or user licenses, please contact our Sales Department or your local FirstClass reseller.
North America and South America
email: sales@firstclass.com
phone: 888.808.0388
Nordic and Baltic Regions
email: sales@opentext.se
phone: +46.18.68.1600
UK, Europe, Middle East, Africa, Australia, and Asia
email: sales@firstclass.com
phone: +44.1189.848000
Sales Support
To renew or purchase your M&S contract, contact your regional Sales Support center.
North America
For Canada, Southwestern US (AK, AZ, CA, CO, NM, OR, TX, WA), Mexico, South America, Japan
email: rmajchrz@opentext.com
phone: 905.762.6472
For the rest of North America
email: debra@firstclass.com
phone: 905.762.6347 or 888.588.3444 ext 5
Nordic and Baltic Regions
email: sales@opentext.se
phone: +46.(0)18.68.1600
UK, Europe, Middle East, Africa, South America, Australia, and Asia
Contact your local FirstClass reseller
or
phone: +353.61.467424
Customer Support
Site administrators should contact their regional customer support center, if technical assistance is required.
North America
email: support@firstclass.com
Nordic and Baltic Regions
email: support@opentext.se
United Kingdom
email: intl_fcsupport@opentext.com
phone: +0800.9.808.808
Europe, Middle East, Africa, South America, Australia, and Asia
email: intl_fcsupport@opentext.com
phone: +44.1189.848484
FirstClass, Open Text and the associated logos used herein are trademarks of Open Text Corporation and/or its subsidiary used under license. All other trademarks are the property of their respective owners.
End of Bulletin
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